Miami Poker - Contact Us

We welcome any questions, comments, or suggestions that you might have. Please contact our customer support team.

LIVE CHAT is our primary means of support. We can handle more customers in this manner than phone contact. Enter our LIVE CHAT where live help is available 24 hours per day, every day. If LIVE CHAT is not available, please contact us via one of the email or phone listed below.

• Live Chat

• E-MAIL: support@PokerOnlineNetwork.com

• Phone: 1-800-433-5018

• Fax: 1-888-522-4662

We provide support in English, Italian and Turkish.

For any network or franchise enquiries please email: support@pokeronlinenetwork.com

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customer support team

Our customer support is on stand-by and available to help you twenty-four hours a day seven days a week. We are dedicated to provide you with the best support possible. Last time we checked, we had 16 people working in support.
That must be one of the largest support teams of any poker room. We presently speak English, Italian, and Turkish. We plan to add more languages later this year.

So that you know who you're talking to, allow us to introduce our team:

Sue

Sue is an Aquarius. Her favorite movie is "Shrek II". She is a living example of a nice, attractive girl with a great personality. She is caring, romantic, compassionate, and big-hearted. She loves animals and strawberries with champagne - although not at the same time. And she likes to change her desktop wallpaper a lot. And no, you can't have her phone number. She is a poker expert who specialises in promotions and tournaments. She has more tournament wins than anyone else in the support team. If you want the perfect strategy to smash your opponents and walk away with the Grand Prize, ask Sue.

Tanya

Tanya is a Pisces. She studies astrology and reads her horoscope every day. She believes it too! She is studying Information Technology. She is honest, friendly, and helpful. She also likes to change her desktop wallpaper often - sometimes hourly. She is our party girl who can have fun in every crowd. Tanya is one of those girls that men turn their head after. A real looker. Blond with all the optional accessories. But be careful - don't be misled by the blond hair - she can put you in her right pocket with a pair of twos.

Cris

Cris is a Pisces. One of the most knowledgeable members of the support team.
He has a classical education and speaks English, Latin, Ancient Greek, Italian, and God knows what else. Cris has a very big heart. A person you can trust. He is a typical Big Brother. You can always expect an honest, straightforward answer from Cris. He is the type of person who is as solid as a rock. No matter the circumstances, he always remain calm and cool. But he's also always ready to party - all night long, if needed! He is the backbone of the support team and he always gets the job done. In time. With no mistakes.

Koko

Koko is a Scorpio. He is tall, dark, and handsome. He is a like a scorpion.
Always calm, but as one of his favorite songs goes, "Calm. Like a bomb". He never, ever, ever gets surprised. Koko loves sports-betting and always has a story about the big score he almost made. A real Casanova. Always ready for wild parties and all sorts of social activities. He enjoys heavy drinks and light ladies. While living la vida loca, he lives for the moment.

Stefan

Stefan is an Aries. Open-minded, and he likes luxury cars and luxury women.
And clothes - he's a walking fashion statement. There's no way you can cheat while this guy is on shift. He is a "Mr. Know-it-all", expert in every area, ready to give a nice and witty piece of advice. His experience and maturity are at a stunning level for his still very young age.

Sven

Sven is a Pisces. He is a cute, handsome, and slim male, a blond one with blue eyes, seems on paper as a dream boy for every girl. A real heart-breaker. But please, fasten your seat belts! There is much more to come! He is really a very bright person, and is one of the most loyal and trustful friends. With his looks, good heart, and kindness this guy really rocks.

Letizia

Letizia is a Sagittarius. This charming character is certainly the favorite of many. The care, devotion, and general attitude she shows towards her work and the people around her always wins her lots of friends. She is a listener, Always polite and generous, she lives a life of harmony and joy which many may simply envy. Letizia has big beautiful eyes. She always looks surprised. But underneath this stare, lies the passion to control a single guy or a whole battalion of men.

Mona

Mona is a Virgo. She is the office sweetie. A real great cutie. A candy-bar with a pink wrapping. Never without her little pink mirror. Mona leaves you no other choice but simply watch her and admire her sweetness and charm. She is very fond of hot cars and hot boys and is already ready to party all night long.

Sevda

Sevda is a Cancer. She is great fun to be around and everyone enjoys her company. Always in a great mood, she can cheer you up in a second. Very positive and amusing by nature, always ready to share her opinions and emotions with others. No wonder she makes friends quickly. Sevda is the flower of the office. It's impossible not to have fun around her.

Gizem

Gizem is a Virgo. Cute and shy, a wholesome looking girl with all the accessories to turn heads on sidewalks. Her favorite movie A.I. and her favorite song is "justify my love" by Madonna. Gizem is one of the most amazing personalities you will ever find. She is an exceptionally beautiful brunette, so charming and simply irresistible. One simply needs to look into her eyes and see the light. Gizem loves romantic music and good meals. She's also a fighter for justice - known for her tough character which has nothing to do with her soft smile! Even if she's pissed she's always smiling and that's impressive!

Nural

Nural is a Pisces. A guy who definitely knows the secret to happy living. He is always in a great mood, although he sometimes looks very serious. He enjoys good food and good music. He is a certified professional designer with a great passion for photography. He is into new technologies and dreams of having a very nice home, car and family. We think he's unique.

Arzu

Arzu is a Libra. This wonderful charming girl is the kind of person you would dream of meeting and making a friend for life. Her kindness and tenderness are unparalleled, her calmness and understanding are really amazing. She has a beautiful smile, but tends to be a little bit shy. Arzu is easily embarrassed and does not like to be the subject of attention. She likes to party though! A character like her simply cannot remain unnoticed.

Tuba

Tuba is an Aries. She is calm and nice. Oriental looking. Her mesmerizing stares can only be compared to her dashing smile. Although she doesn't speak much, whenever she decides to do it, it's worth listening.